August 11th, 2007
I wrote a post a while back describing how wary digital distribution made me. Now a perfect example of the huge flaw in digital distribution exists. It was provided, surprisingly enough, by Google. They decided to back out of the pay-to-download video market, taking the videos people purchased with them. Refunds are offered, but in the equivalent of “store credit”. Google will likely do something to escape backlash, but more importantly, they really don’t have to do that. This is why digital distribution in its current form is very flawed, not because it isn’t a good idea, but because physical ownership is lost.
Edit: Looks like Google’s giving out full refunds instead of store credit, and they’re being extra nice about it too. Doesn’t change the fact that they didn’t have to do that.